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- Customers can cancel their order before dispatch. Once shipped, cancellations are not
possible.
- Products may be returned within 15 days of delivery provided they are unused, in original
packaging, with all tags intact.
- Customized items, worn footwear, accessories, or items marked as ‘Final Sale’ are not
eligible for return.
- If you receive a defective or wrong item, contact us immediately at
Raufsirajvs@solewalker.in or +91 77368 32831.
- Refunds (excluding shipping fees) will be processed to the original payment method
within 7–10 business days after inspection.
- Customers are responsible for return shipping costs unless the item received is
damaged/incorrect.